The Design Your Pins Warranty

Because your satisfaction is our highest goal.

The Industry-leading “We Got Your Six” Pin Warranty

At Design Your Pins, we take pride in our commitment to delivering high-quality custom lapel pins that exceed your expectations. With over a million pins produced throughout our history in the industry, we stand behind the craftsmanship and durability of every pin we create, with our exclusive pin warranty. Just like the military expression “I got your six,” which means we’ve got your back covered, you can trust that we’ll always be there to support you and your pins.
Design Your Pin Warranty

10-Year Warranty On Your Custom Pins

We are confident in the quality of our pins, which is why we offer a comprehensive 10-year warranty on all of our products. In the unlikely event that you discover a defect in any of our pins, we will work with you to find the best solution.

Our warranty covers manufacturing defects, including:

  1. Flaws in materials
  2. Issues with the pin’s clasp or backing

Pin Warranty Claim Process

If you believe that your pin is covered under our warranty, please follow these steps:

  1. Contact our customer support team at info@designyourpins.com or call us at (321) 701-2211.
  2. Provide your order number, a description of the issue, and a photo of the defective pin(s).
  3. Our team will review your claim and determine the best course of action, which may include:
  • Replacing the defective pin(s) with a new one
  • Refunding the cost of the defective pin(s)

Please note that our warranty does not cover damage caused by improper use, accidents, or normal wear and tear.

Your Satisfaction is Our Priority

At Design Your Pins, we are dedicated to providing exceptional customer service and ensuring your complete satisfaction with our products. If you have any questions or concerns about our warranty or your order, please don’t hesitate to reach out to our friendly customer support team.

We appreciate your trust in Design Your Pins and look forward to continuing to serve your custom lapel pin needs. Remember, we got your six!

Why Choose Design Your Pins?

Design Your Pins

Why Choose Design Your Pins for Hard Enamel Pins?

When it comes to creating custom hard enamel pins, Design Your Pins stands out as a premier choice. Our blend of extensive experience, commitment to quality, and a deep understanding of our clients’ needs sets us apart in the industry. Here’s why Design Your Pins is the ideal partner for your hard enamel pin projects:

Over 30 Years of Custom Pin Industry Experience

Expert Craftsmanship: With over three decades in the pin-making industry, we bring a wealth of knowledge and expertise to every project. Our experience ensures that each pin is crafted with precision and care.

Consistent Quality: Our long-standing presence in the market is a testament to our commitment to consistently delivering high-quality products. We understand the nuances of hard enamel pin production and ensure that every piece meets our stringent standards.

Veteran-Owned Business with a Customer-First Approach

Ease of Design and Ordering: Our ordering process is designed to be straightforward and hassle-free. We guide our clients through each step, from initial design to final production, ensuring a smooth and enjoyable experience.

Collaborative Design Approach: We work closely with our clients to bring their vision to life. Our team provides expert guidance and support throughout the design process, ensuring that the final product reflects the client’s vision and objectives.

Because You Deserve the Best Service Possible

Not only were they great to work with because they communicated clearly and and super quick, but the order of pins came out amazing. Great quality and exactly what we wanted. The pins were a huge hit. Thank you for being so great!

Kelly

Google Review

Very helpful, fast service and great pricing. They delivered it not only 10 days early, but over the holidays. Thank you for your help!
Aaron

Google Review

Used three times now to create a pin. Always great to work with. The whole process is easy and stress free. They create a beautiful product. Our partners often compliment my team on the pin. I look forward to working with you again!

Jamie

Google Review

Andrew, Rob & Hubert - Design Your Pins

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