The Design Your Pins Warranty
Because your satisfaction is our highest goal.
The Industry-leading “We Got Your Six” Pin Warranty

10-Year Warranty On Your Custom Pins
We are confident in the quality of our pins, which is why we offer a comprehensive 10-year warranty on all of our products. In the unlikely event that you discover a defect in any of our pins, we will work with you to find the best solution.
Our warranty covers manufacturing defects, including:
- Flaws in materials
- Issues with the pin’s clasp or backing
Pin Warranty Claim Process
If you believe that your pin is covered under our warranty, please follow these steps:
- Contact our customer support team at info@designyourpins.com or call us at (321) 701-2211.
- Provide your order number, a description of the issue, and a photo of the defective pin(s).
- Our team will review your claim and determine the best course of action, which may include:
- Replacing the defective pin(s) with a new one
- Refunding the cost of the defective pin(s)
Please note that our warranty does not cover damage caused by improper use, accidents, or normal wear and tear.
Your Satisfaction is Our Priority
We appreciate your trust in Design Your Pins and look forward to continuing to serve your custom lapel pin needs. Remember, we got your six!
Why Choose Design Your Pins?

Why Choose Design Your Pins for Hard Enamel Pins?
Over 30 Years of Custom Pin Industry Experience
Expert Craftsmanship: With over three decades in the pin-making industry, we bring a wealth of knowledge and expertise to every project. Our experience ensures that each pin is crafted with precision and care.
Consistent Quality: Our long-standing presence in the market is a testament to our commitment to consistently delivering high-quality products. We understand the nuances of hard enamel pin production and ensure that every piece meets our stringent standards.
Veteran-Owned Business with a Customer-First Approach
Ease of Design and Ordering: Our ordering process is designed to be straightforward and hassle-free. We guide our clients through each step, from initial design to final production, ensuring a smooth and enjoyable experience.
Collaborative Design Approach: We work closely with our clients to bring their vision to life. Our team provides expert guidance and support throughout the design process, ensuring that the final product reflects the client’s vision and objectives.
Because You Deserve the Best Service Possible
Not only were they great to work with because they communicated clearly and and super quick, but the order of pins came out amazing. Great quality and exactly what we wanted. The pins were a huge hit. Thank you for being so great!
Used three times now to create a pin. Always great to work with. The whole process is easy and stress free. They create a beautiful product. Our partners often compliment my team on the pin. I look forward to working with you again!